VxRail and VMWare Managed Services

Real Estate Sector

Overview

Our client was looking to join forces with a partner experienced in the management and operation of large enterprise IT environments. They were looking to acquire the transfer of the day-to-day operational load of its VxBlock converged systems and VMware virtualization environments.

Our Approach

An alternative to in-house expertise is to use managed services to provide IT with the flexibility to deliver the best results efficiently. Our team actioned the following to meet our client’s requests and needs to successfully manage their VXRail and VMware services:

Platform
Administration

Monitoring the physical and logical environment
Platform maintenance and incident resolution
Daily operation of environment components
Technological monitoring of platforms

Upgrading
Solutions

Preferential access to ESI services and professional services.
Platform evolution recommendations.
Upgrade to RCM standard for VxBlock converged systems

Service and
Support

Accompanying the manufacturer on site during service calls
Application of security patches recommended by manufacturers
Handling daily requests
Participation in weekly team meetings

Technology Environment

Dell
VNX
Unity
Recovery Point
Networker
Cisco UCS
Nexus, MDS
VMware vSphere
NSX
vRealize

Deliverables

Responsibilities

Monitor, administer, and maintain the company’s storage, server and virtualization environments on a daily basis.

Delivered activities

Daily monitoring, detailed administration and efficient updating of the company’s storage, server and virtualization environments.

Results

Our client’s partnership with ESI leveraged their IT management with the ability to bring a trusted partner on board. This enabled proficient handling of their VxBlock converged systems and VMware virtualization environments while they focused on core operations. Resulting in efficient daily operations, timely security updates, and proactive technological advancements, this strategic alliance demonstrates the impact of effective IT management partnerships.

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VxRail and VMWare Managed Services

Overview